The controller of personal data is NOH Production OÜ, registry code 14076515, e-mail info@nohproduction.eu.

What personal data is processed

  • name, telephone number and e-mail address (in case we are contacted via the contact form);
  • IP address location information with city accuracy;
  • user activity statistics and behaviour data on the website.

For what purpose is personal data processed?

Cookies are used to collect information about how visitors use our website. We use this information to compile reports and improve the website. Cookies collect information in an anonymous form, including the number of visitors to the website and the blog from which visitors came to the website and the pages they visited.

Facebook Pixel and Google Analytics tracking cookies have been set by NOH Production OÜ.

Personal data is also processed if you contact us yourself via the contact form. In this case, we save your name, email, phone and message for the purpose of providing the service and preparing a quote.

Legal basis

Data processing takes place with the customer’s consent.

Legitimate interest

Recipients to whom personal data is transferred

Personal data may be transferred to information technology service providers if it is necessary to ensure the functionality of the service or data hosting.

Security of personal data and access to data

Personal data is stored on Wix.com, Google and Facebook servers, which are located in the territory of a member state of the European Union or in countries that have joined the European Economic Area. Data may be transferred to countries whose level of data protection has been assessed as adequate by the European Commission and to US companies that are affiliated with the Privacy Shield framework.

Employees have access to personal data, who can view personal data in order to resolve consumer inquiries and provide customer support services.

Viewing and correcting personal data

Personal data can be viewed and corrected by sending a request to the customer service.

Withdrawal of personal data consent and profiling

If the processing of personal data takes place on the basis of the customer’s consent, the customer has the right to withdraw the consent by notifying the customer support by e-mail.

If personal data is processed for the purpose of direct marketing (profiling), the customer has the right to object at any time to both initial and further processing of his personal data, including profile analysis related to direct marketing, by notifying customer support by e-mail (the corresponding information must be provided clearly and separately from all other information).

Storage

The data required for accounting are stored for seven years.

Erasing

To delete data, you must contact customer support by e-mail. The deletion request is answered and the data deletion period is specified.

Transfer

The transfer request submitted by e-mail will be answered within a month at the latest. Customer support identifies the identity and informs about the data applicable to the transfer.

Direct marketing messages

The e-mail address and phone number are used only to send the quotation and communicate with the customer. Direct marketing services are not used on the website.
Solving arguments

Disputes related to the processing of personal data are resolved via customer support at info@nohproduction.eu. The supervisory authority is the Estonian Data Protection Inspectorate (info@aki.ee).